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Complaints & Claims

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Customer Service

We know you're from the Midwest and you probably think it's impolite to be unhappy about a service, and maybe downright rude to have a complaint. But please, please, if you were less-than-thrilled with our work, we really, really want to hear from you! It not only gives us a chance to try to make things right, but it also helps us learn where we might do better next time. We promise to listen carefully to all your concerns, and quickly respond with integrity and care.

If You Have A Complaint, Let Us Have It

We work hard to make sure that your move goes as smoothly as possible. We pride ourselves on going the extra mile to ensure that all of your belongings are protected every step of the way. But in spite of the fact that our guys seem to have super-human strength and cunning, we're only human and we sometimes make mistakes. If you have some move-related damage to report, or if you were less-than-thrilled with any aspect of your move, please let us know so that we can do all we can to make things right.

File A Claim

Please let us know what happened.